Rental & property management

The tenant changes. The unit does not.

Everything on the platform, plus what managing property needs: a record that belongs to the unit, rent raised from the lease, maintenance that becomes real work, and owners who can see it without asking.

Units, leases and tenants

The unit outlasts everyone who has ever lived in it.

So the record belongs to the unit, not to the tenant. The boiler, the appliance serials, the last time the carpet was replaced and which contractor did it stay with the address when the lease turns over.

A tenant is who is in it now, with their lease dates, their deposit and their balance. When they leave, the history does not leave with them.

What sits on a unit

  • The lease, its dates and what the rent is
  • Deposit held, and what it was for
  • Appliances and equipment, with serials and warranty
  • Every work order the unit has ever had
  • Access facts — keys, codes, which door the crew uses

Rent

Rent is the easiest recurring bill there is, and the one most often chased by hand.

The same recurring engine that bills a maintenance plan bills a lease. It raises on the day the lease says, charges the card or the bank account on file, and records the split.

Raised from the lease Not from a spreadsheet somebody maintains The amount, the day and the end date come off the lease. Change the lease and the billing changes with it — there is no second place to remember.
Paid the way they want Card, ACH, or a link and no account Autopay from a stored card or bank account, or a pay link each period for the tenant who will never sign into anything. Both post against the same ledger.
Arrears you can see By unit, by tenant, by age Who is late, how late, and how much — in the same aging buckets the rest of the business uses, rather than a report somebody rebuilds each month.
Late fees that follow the lease Applied on the terms you actually wrote Grace period, flat or percentage, capped where the lease caps it. Applied consistently, which is the part that matters if it is ever questioned.

Maintenance

A tenant reporting a leak should not become an email somebody forwards.

The request arrives from the portal with a photograph and the unit already on it. It becomes a job, scheduled against that unit, assigned to your own crew or to the contractor you use for that trade.

When it closes, it stays on the unit — so the next person to ask about that boiler can see it was replaced in March and by whom.

From report to closed

  1. 01
    The tenant reports it. From the portal, with a photo and the unit attached. No phone tag to establish which flat.
  2. 02
    You triage it. Urgent goes on today. The rest gets a window, and the tenant is told which.
  3. 03
    Somebody does the work. Your crew on the schedule, or a contractor with the access facts and nothing else.
  4. 04
    It lands on the unit, and the bill lands where it belongs. Recoverable from the tenant, chargeable to the owner, or absorbed — decided once, on the job.

Owners

If you manage it for somebody else, they will ask. Answer before they do.

An owner portal, branded as your business rather than ours, showing what came in, what went out and what is owed to them. The same portal your customers use, pointed at the people whose property it is.

The statement is built from the same records as everything else — the rent that was collected, the work orders that were raised, your management fee. Nothing is assembled by hand at month end, which is when it is most likely to be wrong.

What an owner sees

  • Rent collected this period, by unit
  • Every work order raised, with what it cost
  • Your management fee, on the same statement
  • What is owed to them, and when it was paid out
  • The documents — leases, invoices, receipts — as PDFs

Nothing reaches an owner or a tenant until you publish it. Drafts stay yours, and no statement is emailed on your behalf without you pressing send.

Book a demo

See it running your doors, not a generic schedule.

Thirty minutes on data that looks like yours — your unit count, your rent roll, and a maintenance request followed from the portal to the invoice.