Contact

Four ways in, so you do not have to guess.

A support question and a partner question are not the same conversation and should not land in the same inbox. Pick the one that fits and it reaches whoever can actually answer.

Book a demo See pricing
Book a demo demo@onsightpayments.com Thirty minutes on data that looks like yours. Bring your job count and your average ticket and we will run the arithmetic in front of you. Usually same day
Sales and pricing sales@onsightpayments.com Plans, what a switch actually involves, and how the merchant account is handled when the software and the processing are separate. Within one business day
Support support@onsightpayments.com For businesses already running on OnSight. Tell us the business name and what you were doing when it went wrong. Within a few hours in business time
Partners, ISOs and banks partners@onsightpayments.com Referral and reseller arrangements, boarding your own book, and how partners are paid. Within one business day

Response times are what we aim for, not a contract. If something is broken and costing you money, say so in the subject line and it gets looked at first.

Or write to us here

Tell us about the business and we will route it.

It reaches sales@onsightpayments.com either way. The five fields below are the ones that decide who replies, and how useful the first answer is.

Your trade, roughly how many jobs a month, and what you are trying to fix. It is what makes the first reply a useful one.

What you send here is used to answer you and for nothing else. No list, no third party, and no follow-up sequence you did not ask for.

By phone

(402) 502-7269

Monday to Friday, 8am to 6pm Central. Outside those hours, email is faster than a voicemail — it lands where somebody will see it.

If you are a customer of a business that uses OnSight and you are asking about an invoice or a visit, please contact that business rather than us. Their name and number are on the document they sent you; we cannot see or change their work.

What to put in the message

  • The business name, if you already have an account
  • Your trade, if you are asking about a demo
  • What you were doing when it went wrong, for support
  • A screenshot, if there was one to take

Book a demo

Or just book the half hour.

Thirty minutes, your trade and your own numbers. Nothing to sign and no card.

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